Effective: 25.05.2026 | Help: [email protected]
These Terms apply every time you use casinoiceland.is. If anything is unclear, contact [email protected] before playing.
Can I play here?
You can use casinoiceland.is if you are 18 or older — or the minimum gambling age in your country, if that is higher. You must also confirm that gambling online is legal where you live, and that you are not on a self-exclusion or gambling-ban list. If any condition stops being true after you register, stop playing and close your account. Players from banned countries may not register or deposit. Accounts opened in breach of these conditions may be closed and funds forfeited.
How do I create an account?
One person, one account. You may not register twice, share an account, or let someone else play on your behalf. At registration, give us your real name, date of birth, home address, and working contact details. We will ask you to verify your identity before processing withdrawals — this is called KYC. You will need to send a photo ID, proof of address, and confirmation of your payment method. Send these within 30 days of our request. Until verification is done, withdrawals stay on hold. Accounts found to be duplicates will be closed and balances may be forfeited.
What are the rules for deposits?
Only deposit from payment methods in your own name. We do not accept third-party payments, and any such payment will be returned. Deposit limits are shown at the cashier and vary by method. We are not responsible for delays or fees applied by your bank. Once confirmed by your provider, it appears in your balance immediately.
How do withdrawals work?
Your account must be fully verified before we release any funds. We process withdrawals within 3 to 5 business days. Money goes back to the same payment method you used to deposit, up to the amount deposited. Any winnings above that may be sent by another approved method at our discretion. We may run fraud and anti-money-laundering checks before releasing funds. If a check is underway, we will notify you. We do not release funds to unverified accounts or to payment methods not in your name.
How do bonuses work?
Every bonus has its own terms shown when the offer is made. As a baseline: unless told otherwise, you must wager a bonus 35 times before withdrawing any winnings from it. Bonuses expire on the date stated — unused bonus funds are removed automatically. While a bonus is active, a maximum bet limit applies. If you bet more than that limit in a single round, the bonus is cancelled and any winnings tied to it may be removed. Do not claim the same offer more than once. We can cancel any promotion if we believe it is being abused.
What am I not allowed to do?
These actions are banned and will lead to account closure and possible loss of funds:
Using bots, scripts, or any automated tool to play or place bets. Working with other players to manipulate game outcomes. Reversing a payment you made to your account — a chargeback. Deliberately using a game bug or software glitch to generate winnings. Registering with false personal details. Accessing the site from a country where it is not permitted.
We monitor all accounts for unusual behaviour and will act without prior warning if violations are found.
Who owns the site and its content?
Everything on casinoiceland.is — the software, games, logos, design, and text — belongs to us or to the companies that license content to us. You get a limited right to use the site for your own personal, non-commercial entertainment. You may not copy, share, reverse-engineer, or build on any part of the site without our written permission.
What happens if something goes wrong technically?
We do our best to keep the platform running, but we cannot promise it will always be available or error-free. If a game disconnects mid-round, the outcome is determined by the server record. Our total liability to you for any claim is capped at the amount you deposited in the 12 months before the event occurred. We are not responsible for indirect losses such as missed earnings or consequential damages. Where local law does not allow certain liability exclusions, we limit our exclusion to the maximum extent permitted.
Can the Terms change?
Yes. We may update these Terms at any time. If changes are significant, we will notify you by email or through a notice on the site. Continuing to use casinoiceland.is after an update means you accept the new version. If you do not agree, close your account before the changes take effect.
What if I have a dispute?
Email [email protected] with a description of your complaint. We acknowledge all complaints within 48 hours and aim to resolve them within 14 business days. If we cannot reach a resolution, you may escalate the matter to the independent dispute resolution service appointed by the licensing authority. These Terms are governed by the laws.
How do I close my account?
Email [email protected] at any time to request closure. We will refund your real-money balance after identity checks and once any outstanding bonus conditions are confirmed clear. We may also close your account if you breach these Terms, if required by law, or if your account has been inactive for more than 12 months. Accounts closed for serious misconduct — fraud, chargebacks, or identity abuse — are not eligible for a balance refund.